Engine is my Boss
Shortly after he joined GE Aerospace in 1984 as a
materials engineer in Evendale, Ohio, Glenn Culbertson received some blunt
advice from a senior colleague. “A lot of people will tell you that they’re
your customer: your boss, your boss’s boss, the CEO,” the co-worker told him.
“They’re all wrong. The customer is the engine. If you do right by the engine,
you’ll do right by everybody else.”